| Time | Session |
|---|---|
| 09:00 am - 09:45 am | Registration & Networking Breakfast |
| 09:45 am - 10:00 am | Lamp Lighting & Inauguration |
| 10:00 am - 10:15 am |
Keynote Address: Cognitive Leap and Reimagining Future of GCCs in India Shobha Jagathpal, MD & CISO, Morgan Stanley |
| 10:15 am - 10:30 am |
Fireside Chat: The Twin-Track GCC - Running Today’s Business While Building Tomorrow’s Moonshots Titir Pal, MD - Data, Analytics & AI, Citi |
| 10:30 am - 10:45 am | Partner Session |
| 10:45 am - 11:00 am | Partner Session |
| 11:00 am - 11:45 am |
Panel Discussion: From Project Delivery to IP Creation - How GCCs Can Build Patents, Platforms and Products for Global Revenue Impact Panelists: Pawan Sachdeva, MD - Technology, Carelon Global Solutions India Krishnaji Desai, VP of Engineering, Epsilon India Pawan Choudhary, CTO, Zinnia India Lalit Mittal, VP - IT, State Street Investment Management Srinivas Chamarthy, SVP Engineering & India Site Lead, Diligent Guru Thiagarajan, Head of India Technology Centre and CIO for People, Procurement and Legal at Deutsche Bank Nilesh Karani, MD, Waters GCC |
| 11:45 am - 12:00 pm | Networking Tea Break |
| 12:00 pm - 12:15 pm |
Neutral Session: The Next Decade of GCCs - From Delivery Hubs to Global Decision-Makers Manu Dhir, Global Head of GCCs, StoneX Group |
| 12:15 pm - 12:30 pm | Neutral Session: Global Value Creation Arvind Vaishnav, VP & Head of Philips Innovation Campus - Bengaluru, Philips |
| 12:30 pm - 12:45 pm | Partner Session |
| 12:45 pm - 01:00 pm |
Neutral Session: Building a GCC That Lasts: Lessons from the Long Game Ankur Mittal, CTO & MD, Lowe’s India |
| 01:00 pm - 01:40 pm | Neworking Lunch |
| 01:40 pm - 02:25 pm | Panel Discussion: AI-Native GCCs - Redesigning the Enterprise Around AI, Not the Other Way Round Moderator: Nagalaxmi Shetty, VP Clinical Data Science & India Country Head, ICON Panelists: George Inasu, MD & Country Head, Fidelity National Financial India Pooja Singh, VP & Head of India & Global Business Services, Teva Pharmaceuticals Amardeep Singh, SVP & BU Head, Encora Rohit Kaila, Head of Technology & Site Leader, Wayfair GNV Subba Rao, Global Head of Operation Center, Process Automation, ABB |
| 02:25 pm - 02:40 pm |
Neutral Session: Rethinking Investment and Value Frameworks for AI Initiatives in GCCs - How can Organisations Align Expectations, Execution, and Outcomes Kamal Sharma, Digital Transformation Leader & Head, Carrier Digital Hub India |
| 02:40 pm - 02:55 pm | Neutral Session: Engineering Innovation at Scale in Global Capability Centers Arun Kalyanaraman, VP - Engineering, Target in India |
| 02:55 pm - 03:10 pm | Neutral Session: GCC x Startup Co-Creation Models for Revenue-Linked Innovation Vikram Balakrishna, CTO & Head - Transformation Technology, Atos |
| 03:10 pm - 03:30 pm | Networking Tea Break |
| 03:30 pm - 03:45 pm |
Neutral Session: Tier-II Cities as GCC Powerhouses: Unlocking New Frontiers Aditya Jayaraman, Sr. VP and Country Head, India, Hexaware |
| 03:45 pm - 04:00 pm |
Neutral Session: Why Hyperscaler GCCs Matter More Than Ever Dr. Durga Prakash Devarakonda, Head of Technology - Global Offices, McDonald's |
| 04:00 pm - 04:15 pm |
Fireside Chat: Building Future-Ready GCCs: What Needs to Change Malahar Pinnelli, VP & Country Leader, 7- Eleven Global Solution Center - India |
| 04:15 pm - 05:00 pm |
Panel Discussion: Human + AI Workforce Model - Redesigning Roles, Skills and Career Paths for an AI-Augmented Future Moderator: Sreedevi Hegde, MD & Board Member, India GCC Head, Vervent Panelists: Vybhava Srinivasan, Managing Director, Availity India Rency Mathew, MD India & APAC ANZ People Leader, Sabre Corporation Prakash Kumar, Head of Corporate IT, Carl Zeiss India and Zeiss GCC India Romit Sen, Sr Director of Product Management and India Site Lead, Blackhawk Network Rengarajan Thiruvengadam, Senior Director - Operations, TransUnion GCC India Nithya Subramanian, Sr Director Data & AI COE, Best Buy |
| 05:00 pm - 05:15 pm | Closing Note |
| 05:15 pm - 06:30 pm | Sundowner |