Agenda

Time Session
09:00 am - 09:45 am Registration & Networking Breakfast
09:45 am - 10:00 am Lamp Lighting & Inauguration
10:00 am - 10:15 am Keynote Address: Cognitive Leap and Reimagining Future of GCCs in India
Shobha Jagathpal, MD & CISO, Morgan Stanley
10:15 am - 10:30 am Fireside Chat: Building Future-Ready GCCs: What Needs to Change
Moderator: Srikanth RP, Editor, Express Computer, The Indian Express Group
Malahar Pinnelli, VP & Country Leader, 7- Eleven Global Solution Center - India
10:30 am - 10:45 am Breaking the Back-Office Perception of Indian GCCs:
Aditya Guthey, AI and Leadership Speaker and Trainer, WhoWeAre LLC
10:45 am - 11:10 am The Hybrid Cloud Imperative: AI Without Compromise :
Ranganath Sadasiva, Chief Technology Officer, HPE India
Rahul Parekh, Marketing Head,Sheeltron Digital Systems
11:10 am - 11:25 am Fast-Track Legacy App Migration with AI-Powered Code Analysis :
Krishna G, Country Head - Solution Architecture, OutSystems India
11:25 am - 11:40 pm Networking Tea Break
11:40 am - 12.25 pm Panel Discussion: From Project Delivery to IP Creation - How GCCs Can Build Patents, Platforms and Products for Global Revenue Impact
Moderator: Srikanth RP, Editor, Express Computer, The Indian Express Group
Panelists: Krishnaji Desai, VP of Engineering, Epsilon India
Pawan Choudhary, CTO, Zinnia India
Lalit Mittal, VP - IT, State Street Investment Management
Srinivas Chamarthy, SVP Engineering & India Site Lead, Diligent
Guru Thiagarajan, Head of India Technology Centre and CIO for People, Procurement and Legal, Deutsche Bank
Nilesh Dipak Karani, MD - Capability Center. Waters Corporation
12:25 pm - 12:40 pm Neutral Session: The Next Decade of GCCs - From Delivery Hubs to Global Decision-Makers
Manu Dhir, Global Head of GCCs, StoneX Group
12:40 pm - 12:55 pm Observability, Performance Engineering & QA in the AI Era :
Rajasundaram Subramanian, Vice President of Technology, Avekshaa Technologies
12:55 pm - 01:10 pm Neutral Session: Engineering Innovation at Scale in Global Capability Centers
Arun Kalyanaraman, VP - Engineering, Target in India
01:10 pm - 02:00 pm Neworking Lunch
02:00 pm - 02:45 pm Panel Discussion: AI-Native GCCs - Redesigning the Enterprise Around AI, Not the Other Way Round
Moderator: Nagalaxmi Shetty, VP Clinical Data Science & India Country Head, ICON
Panelists: George Inasu, MD & Country Head, Fidelity National Financial India
Pooja Singh, VP & Head of India & Global Business Services, Teva Pharmaceuticals
Arun Kundra, Senior Vice President, Encora
GNV Subba Rao, Global Head of Operation Center, Process Automation, ABB
02:45 pm - 03:00 pm How Managed Workspaces are Powering India’s GCC Engine :
Jamshed Taraporwala, Executive Director Enterprise Sales & BD, Table Space
03:00 pm - 03:15 pm AI-Enabled GCCs: From Strategy to Scalable Execution :
Kapil Joshi, CEO, Quess IT Staffing, Quess Corp
03:15 pm - 03:30 pm Neutral Session: Rethinking Investment and Value Frameworks for AI Initiatives in GCCs - How can Organisations Align Expectations, Execution, and Outcomes
Kamal Sharma, Digital Transformation Leader & Head, Carrier Digital Hub India
03:30 pm - 03:45 pm Neutral Session: GCC x Startup Co-Creation Models for Revenue-Linked Innovation
Vikram Balakrishna, CTO & Head - Transformation Technology, Atos
03:45 pm - 04:00 pm Networking Tea Break
04:00 pm - 04:15 pm Neutral Session: Tier-II Cities as GCC Powerhouses: Unlocking New Frontiers
Aditya Jayaraman, Sr. VP and Country Head, India, Hexaware
04:15 pm - 04:30 pm Neutral Session: Why Hyperscaler GCCs Matter More Than Ever
Dr. Durga Prakash Devarakonda, Head of Technology - Global Offices, McDonald's
04:30 pm - 05:15 pm Panel Discussion: Human + AI Workforce Model - Redesigning Roles, Skills and Career Paths for an AI-Augmented Future
Moderator: Sreedevi Hegde, MD & Board Member, India GCC Head, Vervent
Panelists: Vybhava Srinivasan, Managing Director, Availity India
Rency Mathew, MD India & APAC ANZ People Leader, Sabre Corporation
Prakash Kumar, Head of Corporate IT, Carl Zeiss India and Zeiss GCC India
Romit Sen, Sr Director of Product Management and India Site Lead, Blackhawk Network
Rengarajan Thiruvengadam, Senior Director - Operations, TransUnion GCC India
Nithya Subramanian, Sr Director Data & AI COE, Best Buy
05:15 pm - 05:30 pm Closing Note
05:30 pm - 07:30 pm Networking & Sundowner

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